Services and areas
- Armed response
- Alarm systems
Areas: Cape Town
What to ask before you hire
General questions worth asking any company. They are not about Alex Alarms in particular.
Armed response
- What response time do you commit to for my street, and is it written into the contract?
- Is the contract month to month or fixed term, and how much notice does cancelling need?
- Who owns the alarm equipment if I cancel?
- Are your response officers registered with PSIRA?
Alarm systems
- Is the alarm monitored, and by which control room?
- Are the sensors wired or wireless, and how long do the batteries last?
- Does the panel keep working through load-shedding, and for how long?
Any security company
- Ask for the company's PSIRA registration number and check it yourself on the official PSIRA register.
- Ask whether the staff who will install or respond are individually registered with PSIRA.
Reported crime in Cape Town
SAPS precinct figures for parts of Cape Town, April to June 2026. They describe the precinct, not this company.
| Precinct | Burglary | Robbery | Vehicle theft |
|---|---|---|---|
| Athlone | 26 | 4 | 31 |
| Atlantis | 52 | 6 | 5 |
| Belhar | 17 | 1 | 8 |
| Bellville | 69 | 5 | 34 |
| Bellville South | 20 | 2 | 7 |
Source: SAPS crime statistics. Burglary and robbery are at residential premises.